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Within the District

**To help eligible Illinois residents secure a coveted COVID-19 vaccine appointment, the State has launched a hotline for people who don’t have access to the internet or who have trouble making appointments online. To make a COVID-19 vaccine appointment, call 833-621-1284. For more information about the coronavirus and vaccine, call 800-889-3931 or email**

The Illinois Department of Health (IDPH) provides updates on the disease's spread within the state, as well as frequently asked questions available here. You can call the IDPH hotline for general questions about COVID-19 and Illinois’ response and guidance: 1-800-889-3931

For an immediate, life-threatening emergency, call 911. If you feel sick and you are wondering if you have COVID-19, call your health care provider first. If you do not know who to call, you can call your county public health department:

Local Public Health Departments:

  • Cook County is now running a phone hotline and email address to answer residents’ questions about COVID-19. Call 708-633-3319 Monday through Friday 9:00a-4:00p, to talk to a health professional or email
  • Will County COVID-19 phone hotline is available at 815-740-8977 Monday through Saturday 8:00a-4:00p
  • DuPage County COVID-19 phone hotline available at 630-221-7030 Monday through Saturday 8:00a-8:00p, Sunday 10:00a-6:00p
  • If you are unsure of which county you’re in, you can call the Illinois Department of Public Health at 1-800-889-3931.                          


The Centers for Disease Control and Prevention (CDC) is working with local public health departments, health care providers and other partners to ensure residents have access to a COVID-19 vaccine. While the current vaccine is limited and allocated to health care personnel and long-term care (LTC) residents, this supply will increase over time and all adults should be able to be vaccinated in 2021. As more vaccines are distributed by the federal government, several thousand vaccination providers will be available, including but not limited to doctors’ offices, retail pharmacies, hospitals and Federally Qualified Health Centers (FQHCs), across the state. 

You can find your nearest vaccination site here. For information on who is eligible for a vaccine in the State of Illinois, please visit here.

In March, Congresswoman Marie Newman announced that more than $70 million in grant funding from the American Rescue Plan will be directed to eight community health centers with locations in Illinois’ 3rd Congressional District as part of an effort to expand COVID-19 vaccinations, testing, and treatment for the hardest-hit and highest-risk communities. Read more about the announcement and community health centers by visiting here.


The Illinois Department of Public Health and the Chicago Department of Public Health provides a comprehensive list of community-based testing sites. All tests at City testing sites are offered at no cost to all people regardless of citizenship status and ability to pay. Additionally, you can find testing information from Cook County here and testing information from Will County here.


For neighbors who need help affording groceries/Meals on Wheels programs

  • In Chicago, people 60 and up should call 312-744-4016
  • Suburban Cook County: 
    • Resources here for Palos, Lemont, Orland and Worth Townships 
    • More resources here for Berwyn, Lyons, Lemont, and Worth Townships
    • You can also connect with Aging Care Connections at 708-354-1323 to connect with resources in the area.
  • In Will County, people 60 and up should call 815-740-4225 or consult here for more information
  • In DuPage County, people 60 and up should sign up online here


Cook County Health (CCH) system treats undocumented individuals living within Cook County, which includes the City of Chicago. CCH is a public health system with a strong charity program called CareLink, for people who are uninsured or underinsured, including undocumented immigrants. 

CareLink is accepted in all health clinics and hospitals within CCH. Those with CareLink do not have to worry about any medical bills.

Check here for a list of CCH hospitals and primary care clinics. For billing and insurance questions, check here.

Charity Care/Hospital Financial Assistance

All public hospitals in Illinois are required to offer financial assistance to uninsured individuals who meet certain income requirements. If you are an uninsured Illinois resident and meet the income eligibility guidelines, you can apply for financial assistance for free or discounted care based on family size and income. Hospitals’ financial assistance programs may apply only to hospital charges.

Patient must:

  • Be uninsured
  • Live in Illinois
  • Have an income 200% federal poverty level or below 
  • Have applied for any discount or programs that they may be eligible for (such as Medicaid, etc.)
  • Received medically necessary health care services exceeding $300 in any one inpatient admission or outpatient encounter

Access Living has put together an entire resource guide for people with disabilities and those who are immuno-compromised to get through COVID-19. To view their guide, check here.


Many folks either lost jobs or cannot work due to illness right now and are worried about paying bills. 

You can find information about rental assistance below.

For domestic violence survivors

The National Domestic Violence Hotline can be reached by calling 800-799-7233, or 800-799-7233 for TTY, by texting LOVEIS to 22522, or by chatting on its website. The hotline’s website also has a post with suggestions for survivors during the COVID-19 pandemic. 

Utilities and Debt

  • There is a statewide moratorium on utility disconnections for individuals experiencing financial hardship. More information here

Many other municipalities have suspended water shutoffs and may be offering assistance as well. For more information, please get in touch directly with your municipality.


Unemployment benefits may be available to those whose job loss is attributed to COVID-19 through the State of Illinois. To seek more information and apply, click here.